FAQ
Product Name: emGuarde ™
Model: EM002-K
Type: Rechargeable, personal-use device
What is emGuarde™?
What does emGuarde™do?
emGuarde™ helps suppress targeted high-frequency electromagnetic noise, creating a more balanced and comfortable electromagnetic environment.
It does not block, jam, or disconnect electronic signals.
What technology does emGuarde™ use?
emGuarde™ uses harmonic frequency technology designed to act on high-frequency electromagnetic noise within the range of 3 MHz to 1000 MHz.
It operates at a low, fixed power level of 0.5W.
How does emGuarde™ work?
emGuarde™ generates harmonic frequencies that continuously and passively suppress targeted electromagnetic noise in the surrounding environment.
No setup or adjustment is required, and it does not interfere with Wi-Fi, mobile networks, or Bluetooth.
What is emGuarde™’s coverage range?
emGuarde™ provides coverage within a 1.5-meter radius (approximately 3 meters in diameter), suitable for personal or close-range use.
Is emGuarde™ safe to use with phones, Wi-Fi, or Bluetooth?
Yes. emGuarde™does not interfere with:
- Mobile phone signals
- Wi-Fi connections
- Bluetooth devices
You may continue using electronic devices normally.
Does emGuarde™ block radiation or signals?
No. emGuarde™ does not block or shield signals.
It is designed to suppress targeted electromagnetic noise only, while allowing normal communication signals to function as intended.
Is emGuarde™ battery powered?
Yes. emGuarde™ has a built-in rechargeable lithium-polymer battery.
- Battery capacity: 5000 mAh
- Charging input: DC 5V, 2A (fast charging)
How long does the battery last on a full charge?
Under normal usage, a full charge allows emGuarde™ to operate for up to 72 hours.
Actual battery life may vary depending on usage. For example, frequently pressing the power button to check the LED indicator will consume additional power and may shorten operating time.
Can emGuarde™ be used while charging?
Yes. emGuarde™ can be used while charging.
Does fast charging improve performance or coverage?
No. Fast charging only affects charging speed.
emGuarde™ operates at a fixed power output of 0.5W. Coverage and performance are determined by the device design, not by charging current.
How compact is emGuarde™?
emGuarde™ is designed for everyday carry:
- Net weight: 175 g
- Dimensions:
- Width: 73.6 mm
- Length: 154.4 mm
- Thickness: 14.2 mm
It fits easily into a bag or backpack.
Where can emGuarde™ be used?
emGuarde™ can be used in many everyday situations, including:
- At home
- In offices
- While travelling
- In cars or trains
- In personal working or resting spaces
Can emGuarde™ be used on airplanes?
Yes, subject to airline regulations.
Please ensure emGuarde™ is switched off during takeoff and landing.
Does emGuarde™ require maintenance?
No routine maintenance is required.
Simply keep the device clean, dry, and protected from physical damage.
Is emGuarde™ waterproof or drop-proof?
No.
- emGuarde™ is not waterproof
- emGuarde™ is not drop-proof
Please handle the device with care.
What is the expected lifespan of emGuarde™ and its battery?
emGuarde™ is designed for long-term use.
The built-in lithium battery is designed to last approximately 2–3 years under normal usage before you may notice shorter operating time.
Battery lifespan may vary depending on:
- Usage habits
- Charging frequency
- Environmental conditions
- Operating or storage temperature
Like all lithium batteries, natural capacity reduction over time is normal and does not affect safety or device functionality.
What type of battery does emGuarde™ use?
emGuarde™ uses a high-quality 5000mAh lithium-polymer battery that complies with UL safety standards.
What does “UL” mean?
UL stands for Underwriters Laboratories, an internationally recognised safety certification organisation.
A UL-compliant battery means it has passed international safety testing standards for lithium batteries, including electrical and thermal safety.
How many times can the battery be recharged?
The battery supports hundreds of charging cycles.
With normal usage (such as charging every 2–3 days), it typically provides 2–3 years of reliable operation.
Does battery aging affect emGuarde™’s safety or performance?
No. Battery aging may result in shorter operating time, but it does not affect device safety or emGuarde™’s core function when used under normal conditions.
Does emGuarde™ make medical or health claims?
No. emGuarde™ is not a medical device and does not diagnose, treat, or cure any medical condition.
It is designed for personal environmental support only.
What is the warranty period?
emGuarde™ comes with a 1-year manufacturer warranty.